Terms and cancellation

The short version of how a direct booking with us works. The full rental agreement you sign before arrival has the details.

Booking

• You send a request with your dates and group size. We reply by email, usually within a few hours, with availability and a quote.
• Nothing is charged until you accept the quote. Your dates are held once the security deposit is received (due within days of confirmation).
• The balance is due days before check-in. Pay by Zelle to the address on your confirmation, no fee.
• Minimum stay is nights. Up to overnight guests.
• Every guest signs our rental agreement before check-in.

Prices and taxes

• The nightly rate includes guests. Extra guests, cleaning, pets and celebrations with day visitors are itemized on your quote, as shown under Rates.
• is added to every stay and shown as its own line.
• A refundable security deposit is held per stay and returned within 5 days of checkout, less any itemized damage or rule-violation costs.

Cancellation

• Full refund of everything paid if you cancel or more days before check-in.
• % refund of the stay total if you cancel after that but before check-in. The security deposit is always returned.
• No refund after check-in, for early departure, or for no-shows.
• If we have to cancel for any reason, you get a full refund of everything paid.
• Rather than cancel, write to us. We will try to move your dates.

Gatherings

Family celebrations with day visitors are welcome with prior approval. Tell us the expected number of day guests when you request your stay; the gathering fee and a larger deposit are added to the quote. Food is catered or brought in; food trucks must be fully self-contained.

Contact

Email . We reply to every message.